We don’t just play jackpots – we understand that trust is more important than any winnings. That’s why we treat your information seriously and with care.
What do we collect?
When you play, register, or simply visit our site, we may collect:
- Your name, email, phone number (if you provide them)
- Device data – browser type, IP address, pages visited, and device used
This information helps us make the site better, faster, and more convenient for you.
Why do we need this data?
We use your data to:
- Enable you to play the lottery online
- Verify your identity and ensure the payment of winnings
- Answer questions if something is unclear
- Send updates, promotions, offers (only if you agree)
- Protect your account from abuse or fraud
- Comply with Australian law, if required
Who can we share your data with?
We never sell your data. But we may share it with trusted parties:
- Technical partners – like hosting, email, or payment systems. They only access what’s necessary.
- Government authorities, if legally required.
- A new owner, if the company merges or restructures.
- With your permission – if you ask us to share it, we will.
How long do we keep your data?
We retain data only as long as it’s needed for service operation or while you actively use the site. Afterwards, we delete or anonymize it.
What can you do with your data?
You have full control. You can:
- Request what data we store
- Correct or update your data
- Delete your account and all associated data
- Unsubscribe from marketing communications
- Withdraw consent to data processing at any time
Just contact us – we’ll take care of it.
How do we protect your data?
We use modern security tools like SSL encryption, access controls, and routine security checks.
Although no system can guarantee 100% protection, we do everything possible to safeguard your information.
Third-party sites
Our site may link to external websites. Their privacy practices are their own – we recommend checking their policies, as we are not responsible for them.
Policy Updates
We may update this policy from time to time. If changes are significant, we’ll notify you. You can also revisit this page at any time.
How to contact us?
Have privacy questions? We’re happy to talk:
Address: 120 Collins Street, Melbourne VIC 3000, Australia
Phone: +61 3 9654 4000
E-mail: support@jumpdaylotto.com